How can I place an order? Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.
What payment methods do you accept? We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, Shop Pay and Visa.
How long does shipping take? Orders are processed within 2 business days and delivered using USPS Ground Advantage. Standard Time: 2–5 business days for the 48 contiguous states. Exceptions: Deliveries to Alaska, Hawaii, U.S. territories, and military base addresses (APO/FPO/DPO) may take longer.
Shipping: Do you offer free shipping? No we do not offer free shipping and the cost will calculate for you at checkout. Do you offer international shipping? No, we only ship to the United States.
What happens if my payment is declined? If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.
What is your return window? Customers in the United States may return eligible items within 14 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.
Who pays for return shipping? If you receive a defective, faulty, or incorrect item, Retro Revival Jewels covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.
Do you charge restocking fees? No, Retro Revival Jewels does not charge any restocking fees.
How long do refunds take? Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.